Why do we ask for your debit card registered address?
To help protect your Account and ensure secure transactions, we require the billing address associated with your debit card. This address is used as part of the verification process with your bank or card issuer when processing payments.
What is a "registered" or "billing" address?
This is the address your bank or financial institution has on file for the debit card you’re using. It’s usually the same address where you receive your bank statements or where your Account was originally set up.
What happens if the address doesn’t match?
If the address you entered doesn't match what your bank has on file:
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The payment may be declined
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You may see an error or failed transaction message
To avoid issues, double-check that the address you provide matches your bank’s records exactly—including street name, ZIP/postal code, and any apartment or suite numbers.
Why is this important?
Matching your billing address helps:
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Prevent unauthorized use of your card
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Reduce the risk of fraud
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Ensure your transactions are processed quickly and securely
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